Frequently Asked Questions

Find answers to common questions about Wild WMS

General

What is Wild WMS?

Wild WMS is a comprehensive warehouse management system that covers the complete warehouse lifecycle from installations to logistics, distribution, and delivery tracking. It's designed to streamline operations, reduce costs, and boost efficiency for businesses of all sizes.

What does Wild WMS stand for?

Wild WMS stands for Warehouse Installations Logistics Distribution and Delivery. It represents our complete solution covering all aspects of warehouse management.

Is Wild WMS cloud-based?

Yes, Wild WMS is a fully cloud-based platform. This means you can access your warehouse management system from anywhere, automatic updates are included, and you don't need to maintain any infrastructure.

What industries does Wild WMS serve?

Wild WMS serves a wide range of industries including 3PL providers, e-commerce fulfillment centers, distribution centers, manufacturing warehouses, and retail distribution. Our flexible platform adapts to your specific industry needs.

Features & Functionality

What features are included in Wild WMS?

Wild WMS includes complete inventory management, receiving and put-away, order picking and fulfillment, location management, multi-warehouse support, logistics management, distribution optimization, delivery tracking, reporting and analytics, and much more.

Can I customize the location structure?

Yes! Wild WMS offers flexible location hierarchy configuration. You can customize your warehouse structure to match your exact needs, including zones, aisles, racks, shelves, bins, and custom levels. You can also use templates or create your own.

Does Wild WMS support multi-warehouse operations?

Absolutely. Wild WMS supports unlimited warehouse locations with real-time inventory visibility, cross-location transfers, and centralized management from a single platform.

Can I integrate Wild WMS with other systems?

Yes, Wild WMS offers API access for custom integrations. We also provide integrations with popular e-commerce platforms, shipping carriers, and ERP systems. Contact us to discuss your specific integration needs.

Pricing & Plans

How much does Wild WMS cost?

Wild WMS offers flexible pricing plans starting at $99/month for small warehouses. Professional plans start at $299/month, and Enterprise plans are available with custom pricing. All plans include a 14-day free trial with no credit card required.

Is there a free trial?

Yes! All plans include a 14-day free trial. No credit card required. You can explore all features during the trial period to see if Wild WMS is the right fit for your business.

Can I change plans later?

Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges accordingly.

Are there any setup fees?

No setup fees for Starter and Professional plans. Enterprise plans may include implementation services based on your specific requirements.

Do you offer discounts for annual plans?

Yes! Save 20% when you pay annually. Contact us for details on annual pricing and to discuss which plan is best for your business.

Implementation & Support

How long does implementation take?

Implementation time varies based on your warehouse complexity and requirements. Most customers are up and running within days, not months. Our streamlined setup process and expert support team ensure a smooth transition.

What kind of support do you provide?

Support varies by plan. Starter plans include email support, Professional plans include priority email support, and Enterprise plans include 24/7 phone support with a dedicated account manager. All plans include access to our knowledge base and documentation.

Do you provide training?

Yes! We provide comprehensive training resources including video tutorials, documentation, and webinars. Enterprise plans include on-site training options. Our support team is always available to help you get the most out of Wild WMS.

Is my data secure?

Absolutely. Wild WMS uses enterprise-grade security with data encryption, regular backups, role-based access control, and complete audit trails. We're committed to protecting your data and maintaining the highest security standards.

Technical

What devices can I use with Wild WMS?

Wild WMS is accessible from any device with a web browser, including desktops, laptops, tablets, and smartphones. We also offer mobile apps for iOS and Android for on-the-go warehouse management.

Do I need special hardware?

No special hardware is required. Wild WMS works with standard computers, tablets, and smartphones. If you use barcode scanners, we support most standard USB and Bluetooth scanners.

What browsers are supported?

Wild WMS works with all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version of your preferred browser for the best experience.

Is there an offline mode?

While Wild WMS is primarily cloud-based, our mobile apps offer limited offline capabilities for critical operations. Full functionality requires an internet connection to ensure real-time data synchronization.

Still Have Questions?

Our team is here to help. Get in touch and we'll answer any questions you have.